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Frequently Asked Questions
Can I buy items online from your website?
You can place your balloon order via The London Balloon Shop website (part of Oscar's Den). You can also phone with your order. We have more and more party products available for you to view, but in the meantime you still have to come in store to purchase party goods. You can buy fireworks online from our fireworksden website www.fireworksden.com
How far in advance do I need to make an order for helium filled balloons?
It is always ideal to have at least a weeks notice for a helium balloon order especially if you have specific delivery requirements. However we are very flexible and can arrange your balloons delivery for the next day or even fill the balloons while you wait.
I have my own balloons - will you fill them with helium for me?
Yes. Just bring them into the store and we can arrange this for you. We do charge for the helium gas when filling your own balloons. Please bear in mind that cost is in helium..!
How long do the balloons last?
Latex balloons are only good for the day they are filled with helium. Foil balloons last up to one week. Bubble balloons are the longest lasting and have been known to last for several weeks.
Can I fit tables and chairs in my car?
Bouncy castles are surprisingly easy to transport. When folded up they will fit into the boot or back seat of most hatchback cars. It is ideal if you could put down the back seats of your car, come with no passengers or baby seats. Ball ponds are slightly larger since they comprise many components. If you have a smaller car you might prefer to arrange for delivery.
Do you have a minimum spend requirement for delivery?
No, delivery charges are based on location, not the items being delivered. We are able to deliver even small orders.
Do you deliver on Sundays?
Yes. Oscar’s Den operates a full service 7 days a week.
Do you deliver anywhere in London?
Yes. However delivery charges apply. Cross London delivery is more expensive than local deliveries. Please telephone for specific information. For smaller orders, you may prefer to come in store to collect your balloons or party goods.